Managing Mistakes
Eddie and Morgan delve into a listener's question about dealing with costly mistakes at work, particularly focusing on the tension between accountability and blame within engineering teams. They analyze a real-world dilemma faced by a new director of engineering at a series B startup and extend the discussion to include learnings from the Space Shuttle Columbia disaster. They discuss the difference between meta root causes of mistakes, strategies to create a risk-aware culture, and the importance of psychological safety. They also reflect on the principle of 'move fast and break things' and its relevance to different business models.
- (00:00) - Listener's Question: Balancing Proactiveness and Reactiveness
- (01:34) - Meeting the Team Where It Is
- (02:49) - Introduction to the Space Shuttle Columbia Disaster
- (04:52) - Organizational Barriers and Failures
- (07:12) - Analyzing Public Postmortems
- (08:08) - Root Causes of Production Problems
- (14:35) - Meta Root Causes and Organizational Impact
- (19:08) - Applying Meta Root Causes to the Columbia Disaster
- (21:00) - Relevance to Smaller Companies
- (23:22) - The Importance of Risk Management
- (23:49) - Meta Root Cause: Prioritization Challenges
- (24:53) - Psychological Safety in the Workplace
- (25:51) - DEI Programs and Industry Trends
- (26:43) - Generational Differences in Work Culture
- (29:36) - Decision-Making Frameworks
- (30:31) - Addressing Burnout and Low Drive
- (35:32) - Handling Mistakes and Accountability
- (43:35) - The Role of Mistakes in Engineering Cultures
Creators and Guests

Host
Eddie Flaisler
Eddie is a classically-trained computer scientist born in Romania and raised in Israel. His experience ranges from implementing security systems to scaling up simulation infrastructure for Uber’s autonomous vehicles, and his passion lies in building strong teams and fostering a healthy engineering culture.

Host
Morgan VanDerLeest
Trying to make software engineering + leadership a better place to work. Dad. Book nerd. Pleasant human being.
